Application Tech Support Practitioner
Accenture Federal Services(18 days ago)
About this role
The role involves acting as an interface between clients and the systems or applications they use, ensuring high-quality support and operational excellence. The practitioner will define client issues, design resolutions, and contribute to team discussions and documentation, focusing on maintaining system integrity and client satisfaction.
Required Skills
- Service Desk Management
- Incident Management
- Troubleshooting
- Ticketing Systems
- Customer Relationship Management
- Communication
- Documentation
- Technical Support
About Accenture Federal Services
accenture.comAccenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.
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