Applied AI/ML Engineer

Aisera(5 months ago)

HybridFull TimeSenior$174,802 - $233,492 (estimated)Solutions Engineering

About this role

A Forward Deployed Engineer at Aisera works at the intersection of customers and engineering to deploy production AI agents built on LLMs and AI agent frameworks. The role emphasizes integrating agents with external systems, ensuring solutions are secure, cost-effective, and reliable, and contributing to improvements in the core AI platform. Strong technical aptitude and customer-facing communication are essential for driving successful deployments and adoption.

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Required Skills

AI Agents
System Integration
JavaScript
Java
Python
OAuth
OIDC
JWT
Prompt Engineering
LangGraph

+17 more

Qualifications

Bachelor's Degree in Computer Science or Engineering
Master's Degree in Computer Science or Engineering

About Aisera

aisera.com

Aisera is an enterprise AI company that delivers an "agentic" AI platform to automate service and support across IT, customer service, HR, finance, and security operations. Its solution combines conversational AI, virtual agents, knowledge management, and workflow automation to resolve tickets, answer employee and customer questions, and execute remediation with minimal human intervention. Aisera integrates with core enterprise systems (ServiceNow, Salesforce, Microsoft, SAP, etc.) to deflect requests, boost employee productivity, and reduce operational costs. Customers pick Aisera for its pretrained enterprise models, low-code integrations, and focus on improving both employee and customer experiences.