Hewlett Packard Enterprise
The ARC Support Engineer - L3 provides advanced, hands‑on troubleshooting for customer‑reported networking issues, focusing on Juniper routing platforms such as PTX and MX. The role acts as a customer advocate, isolates hardware and software problems, replicates environments in lab, and collaborates with engineering and other service teams to deliver timely resolutions. It also involves mentoring junior engineers, contributing to knowledge bases, and participating in product development and training activities.
Headquarters
The Woodlands, Texas, United States
Company Size
10001+ employees
Founded
1939
Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Hewlett Packard Enterprise.
Hewlett Packard Enterprise didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role
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