ARC Support Engineer - L3
Hewlett Packard Enterprise(1 month ago)
HybridFull TimeSenior$125,213 - $167,851 (estimated)Engineering
Apply NowAbout this role
The ARC Support Engineer - L3 at HPE is responsible for leading and driving troubleshooting on customer-reported issues related to network access solutions. This role entails acting as a customer advocate for timely problem resolution, gaining in-depth knowledge of customer environments, and mentoring other support engineers. The position involves close collaboration with various internal teams to deliver focused technical support and guidance.
Required Skills
- Troubleshooting
- Customer Support
- Network Protocols
- Technical Expertise
Qualifications
- B.E. in Electronics/Engineering or Computer Science
- Minimum 7 years experience in Networking Industry
- Preferred Certifications - JNCIS/JNCIP/JNCIE/CCNA/CCNP/CCIE
About Hewlett Packard Enterprise
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