Assistant Guest Services Manager
Four Seasons Hotels and Resorts(7 days ago)
About this role
This role oversees the Guest Services and front drive operations at a luxury hotel in Baltimore, acting as the manager on duty and ensuring high standards of guest satisfaction. The position involves supervising staff, handling guest interactions, resolving complaints, and managing safety and security protocols to create a welcoming and secure environment.
Required Skills
- Customer Service
- Staff Supervision
- Conflict Resolution
- Guest Relations
- Safety & Security
- Communication
- Problem Solving
- Operations Management
- Hotel Management
About Four Seasons Hotels and Resorts
fourseasons.comDiscover luxury hotels and resorts worldwide with Four Seasons Hotels and Resorts. Plan your dream vacation, wedding, or business trip in style.
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