Guest Services Supervisor - Full Time
HRI Hospitality(21 days ago)
About this role
The Guest Services Supervisor at HRI Hospitality is responsible for overseeing all guest service operations at the front desk, ensuring excellent customer experiences, and supporting the Guest Services team. The role includes supervising staff, maintaining service standards, and coordinating communication among departments to meet guest needs.
Required Skills
- Customer Service
- Team Leadership
- Communication
- Reservation Management
- Problem Solving
- Conflict Resolution
- Hotel Operations
- Time Management
- Multitasking
- Guest Relations
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