Assistant Manager - Technical Customer Support
Idexx Laboratories(27 days ago)
About this role
An Assistant Manager of Customer Experience supports and oversees the customer support team in a hybrid work environment, ensuring quality service and handling escalated customer issues. The role involves assisting with daily operations, improving customer journey, and leading the team in the absence of the Customer Experience Manager.
Required Skills
- Customer Service
- Support Calls
- Communication
- Problem Solving
- Team Leadership
About Idexx Laboratories
idexx.comEnhancing the health and well-being of pets, people, and livestock.
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