Assistant Quality Service Manager (2 Year Contract)
ITE Institute of Technical Education(1 month ago)
About this role
An Assistant Quality Service Manager supports the Quality Service Manager in overseeing public enquiries, feedback, and complaints management while ensuring service standards are maintained. The role involves collaborating on complex enquiries, conducting performance audits, and leveraging digital tools to enhance customer experiences. Successful candidates will have strong communication skills and an analytical mindset to improve service delivery.
Required Skills
- Public Enquiry Management
- Customer Service
- Stakeholder Communication
- Data Analytics
Qualifications
- Bachelor’s Degree in a Related Field
About ITE Institute of Technical Education
edu.sgN/A
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