Quality Manager

TaskUs(1 month ago)

RemoteFull TimeSenior$119,177 - $160,917 (estimated)Quality Assurance

About this role

A Quality Manager at TaskUs is championing operational excellence by closely monitoring program metrics and implementing service and process improvements. This role focuses on conducting quality audits, mentoring teams, and ensuring that quality standards are consistently achieved. The manager will leverage analytical skills to identify opportunities for improvement and develop impactful action plans that enhance overall performance.

View Original Listing

Required Skills

Quality Management
Data Analysis
Performance Metrics
Team Leadership

Qualifications

3 Years Experience in BPO Quality Management

About TaskUs

taskus.com

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.

View more jobs at TaskUs →