Assistant VP, L2 Production Support, Group Infrastructure & Platform Services

The Assistant VP, L2 Production Support role at United Overseas Bank Limited is responsible for managing production application incidents, resolving issues, and coordinating with cross-functional teams to ensure service restoration and stability. The position involves overseeing ticket management, conducting root cause analysis, and supporting continuous improvement initiatives within a high-availability banking IT environment. This role requires strong technical expertise in distributed and containerized applications, along with effective communication and collaboration skills.