Associate Customer Care Agent
Staffbase(1 month ago)
About this role
An Associate Customer Care Agent at Staffbase serves as the first point of contact for customers, assisting them with inquiries and ensuring they get the most out of the company's products. The role involves collaboration with internal teams to facilitate customer feedback and solutions, as well as providing support through various channels such as phone and email.
Required Skills
- Customer Support
- Problem Solving
- Communication
- HTML/CSS
- APIs
About Staffbase
staffbase.comStaffbase is an AI-native intranet and employee experience platform that centralizes internal communications to help organizations reach, inform, and engage employees across locations and devices. It provides configurable intranets and mobile apps, campaign and content tools, analytics, and integrations with HR and IT systems to deliver personalized messages to both desk-based and frontline workforces. Built for enterprises, Staffbase emphasizes adoption, measurement, and streamlined workflows to boost productivity, culture, and internal alignment.
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