Contact Center - AM
OCBC Bank(27 days ago)
About this role
A Contact Center Agent at OCBC serves as the first point of contact for customers, assisting them with banking inquiries and guiding their financial journey. The role focuses on delivering exceptional service across phone, email, and chat to drive customer satisfaction and loyalty. It supports the bank’s transformation by helping customers access and understand OCBC products and services.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Analytical
- Sales
- Collaboration
- Product Knowledge
- Empathy
Qualifications
- Degree or Diploma
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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