Contact Center - AM
OCBC Bank
About this role
A Contact Center Agent at OCBC serves as the first point of contact for customers, assisting them with banking inquiries and guiding their financial journey. The role focuses on delivering exceptional service across phone, email, and chat to drive customer satisfaction and loyalty. It supports the bank’s transformation by helping customers access and understand OCBC products and services.
Skills
Qualifications
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
Recent company news
Securities Finance TimesOCBC becomes first Singapore bank to establish securities financing unit
1 month ago
ReutersOCBC kicks off $1 billion digital US commercial paper programme
Aug 25, 2025
Asian Banking & FinanceOCBC Bank earns wins at Asian Banking & Finance Corporate & Investment Banking Awards
Jul 8, 2025
Macau BusinessOCBC Group H1 profit down 6 per cent
Aug 1, 2025
The Edge MalaysiaSentoria goes to court to cancel OCBC bank guarantees, files RM679 mil claim
1 month ago
About OCBC Bank
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for OCBC Bank.
Salary
$45k – $60k
per year