Associate, Customer Experience
Domino Data Lab(11 days ago)
About this role
Lyft is hiring Customer Experience Associates to support drivers and riders, serving as advocates for the Lyft community with a focus on empathy and excellent customer interactions. The role involves working from Lyft’s Mexico City office on a hybrid schedule and contributing to a supportive, collaborative workplace. Ideal candidates are dependable, adaptable, and comfortable using smartphone apps and web-based support tools.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Troubleshooting
- CRM
- Empathy
- Time Management
- Writing Skills
- Problem Solving
- Mobile Apps
+1 more
About Domino Data Lab
careerpuck.comPuck (Careerpuck) is a talent discovery platform that helps companies "find your people" by surfacing curated candidate and team profiles. It focuses on improving candidate quality and cutting through sourcing noise with features like exploreable team profiles and daily highlights. Puck offers an app and paid plans for hiring teams and recruiters, delivering candidate insights and streamlined workflows. Teams use it to speed sourcing and make higher‑confidence hiring decisions.
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