Customer Experience Specialist
SumUp(1 month ago)
About this role
The Customer Experience Specialist at SumUp will represent the company in its El Paso, TX office, supporting merchants and helping them succeed with SumUp products and services. This in-office role suits a people-focused, adaptable individual who values empathy, clear communication, and collaboration across teams. The position is part of a global fintech company offering growth and learning opportunities within a small local office.
Required Skills
- Customer Support
- Product Knowledge
- Phone Support
- Email Support
- Process Optimization
- Content Creation
- Collaboration
- Troubleshooting
- Device Troubleshooting
- Multitasking
+4 more
Qualifications
- A+ Certification
About SumUp
sumup.comSumUp is a global financial‑technology company that provides simple, affordable payment solutions for small businesses, including card readers, point‑of‑sale systems and online payment tools. Millions of merchants use SumUp’s hardware, mobile app and web platform to accept in‑person and remote payments, track sales and manage day‑to‑day operations. The company emphasizes ease of use, transparent pricing and broad international availability, backed by customer support and integrations to help merchants grow.
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