Associate - Customer Success (Chats)
Apertum Online Pvt Ltd
About this role
This role as a Customer Success Associate involves handling customer queries via web chat and email, educating customers about products and services, and maintaining accurate customer records. It requires good communication skills, the ability to work under pressure, and a customer-focused attitude.
Skills
About Apertum Online Pvt Ltd
apertumo.comApertum Online is a fast-growing mobile internet company and technology partner for the global online gaming industry. They build software and provide business operations, marketing, and B2B services aimed at improving operational efficiency, customer acquisition, and product delivery. Apertum emphasizes a client-first approach that combines youthful energy and industry experience with 24/7 global support. Operators choose them for end-to-end solutions that cut costs and optimize quality across markets.
About Apertum Online Pvt Ltd
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Apertum Online Pvt Ltd.
Salary
$47k – $63k
per year
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