Associate Customer Success Guide
ServiceNow
About this role
An Associate Customer Success Guide at ServiceNow is responsible for driving customer success, growth, and adoption within the AMS region by acting as a trusted advisor for a portfolio of customers. The role involves working closely with customers and internal teams to ensure the effective use of the platform and to achieve strategic business outcomes.
Skills
About ServiceNow
servicenow.comServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.
About ServiceNow
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for ServiceNow.
Salary
$40k – $60k
per year