Customer Success Manager, Tres

Fireblocks(1 day ago)

HybridFull TimeSenior$133,559 - $178,806 (estimated)Customer Success

About this role

The Senior Customer Success Manager will build and maintain end-to-end relationships with customers to ensure they realize value from the TRES platform. Acting as a trusted advisor, the role focuses on driving product adoption, business outcomes, growth, and renewals through cross-functional collaboration. The manager will engage with executive and technical stakeholders to guide strategy and ensure customer success.

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Required Skills

Customer Success
Account Management
Relationship Building
Stakeholder Management
Executive Communication
Project Management
Renewal Management
Upselling
Product Adoption
Data Analysis

+4 more

Qualifications

Bachelor's Degree
CPA

About Fireblocks

fireblocks.com

Fireblocks is an institutional-grade digital-asset infrastructure platform that helps businesses create, custody, move, and operate with cryptocurrencies and tokenized assets. Its offerings include MPC-based custody, a secure transfer network, wallet-as-a-service and embedded wallets, plus payments and treasury management tools for fiat and stablecoins. Exchanges, banks, custodians, fintechs and enterprises use Fireblocks to automate crypto operations, accelerate product launches, and reduce operational and security risk. The platform emphasizes enterprise security, developer-friendly APIs, and integrations across exchanges, liquidity providers and custody partners.