Associate Customer Success Manager - Cisco

The Associate Customer Success Manager role focuses on managing the lifecycle engagement of CDW-supported solutions, coordinating across sales, pre-sales, and channel teams to execute customer success strategies. The incumbent analyzes customer environments, defines technology requirements, and develops strategic relationships to drive service adoption and achieve a trusted advisor status. This position requires expertise in licensing and entitlements while fostering a collaborative, proactive account management approach to enhance customer value and loyalty.