Associate Customer Success Manager

Comply(2 days ago)

RemoteFull TimeJunior$40,000 - $60,000Customer Success

About this role

The Associate Customer Success Manager at Comply plays a vital role in enhancing the customer experience for a large customer base by supporting programs, content, and digital engagement strategies to drive adoption and value. The role involves leveraging data and technology to support customer success, with opportunities for career growth based on performance.

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Required Skills

CRM
Data Analysis
Customer Support
PowerPoint
Excel
Automation
Customer Engagement
Stakeholder Management
Analytics

Qualifications

2+ years of experience in a customer-facing role

About Comply

comply.com

Comply is a compliance management platform built for financial services firms that centralizes policies, controls, evidence collection, and regulatory obligations. It streamlines compliance workflows through automation, tasking, attestations, audit trails and real‑time reporting to reduce manual effort and operational risk. The platform integrates with existing systems and supports regulatory change management and cross‑jurisdiction oversight so firms can stay audit‑ready. Banks, asset managers, insurers and fintechs use Comply to scale compliance operations, improve visibility, and demonstrate regulatory adherence.

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