Associate Customer Support Specialist
Community Brands
About this role
This role involves providing user support to customers of a software platform, including handling inquiries, troubleshooting issues, and training users to ensure they successfully utilize the product. The position emphasizes excellent communication, problem-solving, and customer service skills in a hybrid work environment.
Skills
Qualifications
About Community Brands
communitybrands.comCommunity Brands provides software and services that empower mission-driven organizations, including nonprofits, associations, and schools, to engage supporters and drive impact.
Recent company news
The NonProfit TimesMomentive Software Acquires Association Platform Personify
Jan 6, 2026
The Manila TimesMomentive Software Accelerates Mission-Driven Innovation with Strategic Acquisition of Personify
Jan 7, 2026
The NonProfit TimesMomentive Adds To Portfolio With VolunteerMatters
Aug 7, 2025
Business WireIntroducing Momentive Software, Provider of Cloud-Based Software that Powers Mission-Driven Associations and Nonprofit Organizations
Jul 9, 2024
PR NewswireMomentive Software Strengthens Leadership Team with New Appointments to Fuel Business Growth
Jul 24, 2024
About Community Brands
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Community Brands.
Salary
$40k – $50k
per year