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© All Rights Reserved. ApplyBlast.com
UCSF
The Associate Director, IT Service Desk provides strategic leadership and operational oversight for UCSF’s Service Desk, ensuring reliable technical and clinical support for enterprise technologies and workflows. This role establishes service standards, monitors performance metrics, and drives continuous improvement through automation and AI-assisted support to enhance customer experience. As a senior leader, the position fosters an inclusive culture, manages workforce planning, and partners with cross-functional teams to align IT services with organizational goals.
Headquarters
San Francisco, California, United States
Company Size
10001+ employees
Founded
1873
UCSF (University of California San Francisco) is a leading university dedicated exclusively to health — combining top-ranked patient care, biomedical research, and health sciences education. It operates hospitals, research institutes, and training programs that drive discoveries in basic science, translational medicine, and public health. UCSF emphasizes innovation, entrepreneurship, and community benefit to translate breakthroughs into better treatments and population health outcomes. Philanthropy and partnerships support its mission to lead revolutions in health.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UCSF.
UCSF didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role
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