Associate Help Desk Support Technician - 10 Hour Evening Shift
10000 Sanford(1 month ago)
About this role
The Associate Help Desk Support Technician at Sanford Health is an entry-level IT support role within a large not-for-profit healthcare system. The position serves as the first point of contact for patient and employee technical account needs (including MyChart login assistance) and supports the continuity of healthcare operations. The role typically works evening shifts on a 40-hour week.
Required Skills
- Technical Support
- Password Resets
- Login Assistance
- Troubleshooting
- Escalation
- Customer Service
- Training
Qualifications
- High School Diploma or Equivalent
- Associate Degree in Technology Related Field (Preferred)
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