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Associate II, Training - Ops Performance Enablement at Protective - ApplyBlast

Associate II, Training - Ops Performance Enablement

Protective

3 months ago

3.5 on Glassdoor

Birmingham, AL

Onsite

Full Time

Senior

0 applicants

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About this role

As an Associate II in Training, you will design and deliver onboarding, upskilling, and performance readiness solutions for associates across Claims, Customer Support, and Dealer Services. You will partner with business leaders to identify learning needs, develop effective training programs, and continuously improve the learner experience using innovative and technology-enabled approaches.

Responsibilities

Design and deliver onboarding and upskilling programs for associates
Conduct needs assessments to identify performance gaps and learning solutions
Develop instructor-led, virtual, and self-paced learning content
Evaluate learning effectiveness based on performance data and feedback
Leverage learning technologies and AI tools to enhance training engagement

Skills

Qualifications

Bachelor's degree

About Protective

protective.com

Headquarters

Birmingham, Alabama, United States

Company Size

1001-5000 employees

Founded

1907

View Profile

Protective is a U.S. insurance company, founded in 1907, that helps individuals and families protect their financial future through life insurance, annuities, employee benefits, and asset protection products. It offers a broad range of solutions — including term and permanent life policies, fixed, indexed, and variable annuities, and employee and executive benefit programs — sold directly and through financial professionals. Relied on by more than 32 million people, Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors.