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© All Rights Reserved. ApplyBlast.com
ZALORA
The Associate Manager in Customer Service Quality & Training at ZALORA oversees quality monitoring, scorecard management, and training initiatives to enhance customer service excellence. They analyze performance data, support process improvements, and lead calibration and coaching activities, ensuring compliance and quality standards are met across customer support teams.
Headquarters
Singapore, Central Region, Singapore
Company Size
1001-5000 employees
Founded
2012
Zalora is Asia’s leading online fashion destination, operating e-commerce sites across Southeast Asia and Hong Kong (including Malaysia, Singapore, Indonesia, the Philippines and Hong Kong). It offers a curated selection of clothing, shoes, accessories and beauty products from local and international brands for men and women through web and mobile storefronts. Zalora combines retail and marketplace features with services like fast delivery, easy returns, regular promotions and fashion content to serve style-conscious consumers and help brands reach regional customers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ZALORA.
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