Amadeus IT Group

Quality Assurance Specialist

Amadeus IT Group

3 months ago
Taguig, Metro Manila
Hybrid
Full Time
Medior
0 applicants
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Amadeus IT Group
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About this role

The QA Specialist for GST and GET is responsible for ensuring service excellence across customer support operations through quality monitoring, coaching, process alignment, and collaboration. The role involves evaluating support interactions, facilitating governance activities, and contributing to process improvements to enhance support standards.

Skills

Amadeus IT Group

About Amadeus IT Group

amadeus.com

Discover how Amadeus' platform and technology help airlines, travel agencies, hotels and others connect, do business, and deliver better travel experiences.

About Amadeus IT Group

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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