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Associate Manager, German Customer Support at Pearl - ApplyBlast

Associate Manager, German Customer Support

Pearl

9 months ago

4.2 on Glassdoor

Remote

Full Time

Manager

1 applicant

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About this role

The Associate Manager, German Customer Support is a frontline leader responsible for overseeing the German support team while remaining actively involved in hands-on customer work. The role balances leadership, quality oversight, and operational monitoring across voice and non-live channels and supports the transition of German support to an in-house model. The position requires close collaboration with Operations and Training and a focus on data-driven continuous improvement and service-level attainment.

Skills

About Pearl

hellopearl.com

Headquarters

Santa Monica, California, United States

Company Size

51-200 employees

Founded

2019

View Profile

Pearl is a dental AI company that helps dental practices improve diagnostic accuracy and operational efficiency. Its software analyzes dental images and clinical data to surface findings, streamline workflows, and support better patient care. Designed to integrate with existing dental imaging and practice-management systems, Pearl automates routine tasks so clinicians can focus on treatment and patient communication.