Associate Manager, German Customer Support
Pearl
About this role
The Associate Manager, German Customer Support is a frontline leader responsible for overseeing the German support team while remaining actively involved in hands-on customer work. The role balances leadership, quality oversight, and operational monitoring across voice and non-live channels and supports the transition of German support to an in-house model. The position requires close collaboration with Operations and Training and a focus on data-driven continuous improvement and service-level attainment.
Skills
About Pearl
hellopearl.comPearl is a dental AI company that helps dental practices improve diagnostic accuracy and operational efficiency. Its software analyzes dental images and clinical data to surface findings, streamline workflows, and support better patient care. Designed to integrate with existing dental imaging and practice-management systems, Pearl automates routine tasks so clinicians can focus on treatment and patient communication.
Recent company news
San Antonio ReportPearl CEO steps down, company begins search for new leader
Jan 6, 2026
Zacks Investment ResearchWPAC : White Pearl Acquisition Corp. Key Company Metrics & Non-finance Metrics
2 weeks ago
SeafoodSourceAmerican Mariculture Co-Founder and CEO Robin Pearl arrested on fraud, money laundering charges
Nov 21, 2025
Seeking AlphaPearl Diver Credit Company Inc. 2025 Q4 - Results - Earnings Call Presentation (NYSE:PDCC) 2026-02-25
3 weeks ago
The Line of Best FitGyda Valtysdottir shares Kjartan Sveinsson co-written single, “Mother Pearl”
3 weeks ago
About Pearl
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pearl.
Salary
$111k – $147k
per year
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