Pearl

Customer Service Representative (German)

Pearl

2 months ago
Remote
Full Time
Junior
6 applicants
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Pearl
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About this role

The Bilingual Customer Service Representative serves as the frontline contact for German-speaking customers, ensuring professional, timely, and accurate support. The role requires strong language skills and familiarity with company products and policies to maintain high customer satisfaction. This position supports remote collaboration across teams and contributes to improving the overall customer experience.

Skills

Qualifications

C1-C2 German ProficiencyB2 English Proficiency6 Months German Customer Support Experience
Pearl

About Pearl

hellopearl.com

Pearl is a dental AI company that helps dental practices improve diagnostic accuracy and operational efficiency. Its software analyzes dental images and clinical data to surface findings, streamline workflows, and support better patient care. Designed to integrate with existing dental imaging and practice-management systems, Pearl automates routine tasks so clinicians can focus on treatment and patient communication.

About Pearl

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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