Customer Service Representative (German)
Pearl(28 days ago)
About this role
The Bilingual Customer Service Representative serves as the frontline contact for German-speaking customers, ensuring professional, timely, and accurate support. The role requires strong language skills and familiarity with company products and policies to maintain high customer satisfaction. This position supports remote collaboration across teams and contributes to improving the overall customer experience.
Required Skills
- Customer Support
- Voice Support
- Non-Voice Support
- Active Listening
- Account Management
- Product Knowledge
- Team Collaboration
- Performance Metrics
- Multitasking
- Communication
+2 more
Qualifications
- C1-C2 German Proficiency
- B2 English Proficiency
- 6 Months German Customer Support Experience
About Pearl
hellopearl.comPearl is a dental AI company that helps dental practices improve diagnostic accuracy and operational efficiency. Its software analyzes dental images and clinical data to surface findings, streamline workflows, and support better patient care. Designed to integrate with existing dental imaging and practice-management systems, Pearl automates routine tasks so clinicians can focus on treatment and patient communication.
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