Associate Manager, Originations (OMS)
SoFi(1 month ago)
About this role
The Associate Manager, Originations at SoFi leads a team focused on helping members complete the loan application process and driving business and process changes to improve member and employee experience. The role partners with lending operations to uphold quality, compliance, and service standards while supporting team development and operational improvements. This position balances people leadership with continuous improvement and stakeholder escalation as needed.
Required Skills
- Team Management
- Coaching
- Customer Service
- Loan Processing
- Compliance Monitoring
- Process Improvement
- Performance Management
- Hiring
- Training
- Data Analysis
+3 more
About SoFi
sofi.comWelcome is a digital design and engineering studio that builds websites, web apps, and branded online experiences for startups and enterprises. They combine user‑centered UX/UI design, front‑end and back‑end engineering, and performance and accessibility optimization to deliver polished, responsive products. Services include product strategy, visual design, development, and ongoing support or optimization. Clients pick Welcome for fast iteration, clean typography and layouts, and developer‑friendly, measurable outcomes.
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