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© All Rights Reserved. ApplyBlast.com
OpenText
The Associate Product Support Specialist provides technical and account support to clients, troubleshooting complex issues related to missing data, system functionality, and escalated technical concerns. The role involves collaborating with engineering and cross-functional teams to resolve defects, maintaining knowledge base content, and mentoring team members to improve overall support performance. This position requires strong analytical skills and proficiency in various technical environments to ensure client satisfaction and meet service quality targets.
OpenText helps organizations securely manage and connect data across the enterprise, transforming data into trusted, AI-ready information.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for OpenText.
30% below the average for this role
1 month ago
