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Associate, Resolution at NewGlobe - ApplyBlast

Associate, Resolution

NewGlobe

9 months ago

2.7 on Glassdoor

Lagos, Nigeria

Hybrid

Full Time

Junior

0 applicants

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About this role

An entry-level contact centre role at NewGlobe focused on delivering consistent, high-quality service in support of the organisation’s education transformation mission. The Associate, Resolution helps uphold service standards, supports customer relationships, and contributes to team performance while following organisational policies and procedures. This is an early-career position that operates within a collaborative, data-driven culture.

Skills

About NewGlobe

newglobe.education

Company Size

5001-10000 employees

Founded

2007

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NewGlobe partners with national and state governments to build digital public infrastructure and AI-enabled systems that transform public education at scale. Its integrated platform combines science-based curricula, digital teaching guides, data-driven coaching, real-time transparency dashboards, and the world's first Enterprise AI suite for public education — tools that make instruction, attendance, and learning outcomes visible from the classroom to the ministry. Operating across seven countries and serving over four million students, NewGlobe delivers measurable learning gains through end-to-end system transformation that is government-led, sovereign, and built for low-infrastructure environments.