Premium Resolution Partner

DoorDash Mexico(1 month ago)

HybridFull TimeJunior$62,693 - $83,444 (estimated)Merchant Services

About this role

The Premium Resolution Partner at DoorDash is a dedicated merchant-facing role within Merchant Services that provides high-touch support and acts as the primary point of contact for merchants with complex issues. This role advocates for merchant needs across internal teams and helps shape a premium support program to improve merchant onboarding and overall experience.

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Required Skills

Account Management
Customer Support
Relationship Building
Problem Solving
Issue Escalation
Merchant Advocacy
Proactive Strategy
Cross-Functional
CRM
Microsoft Suite

+4 more

Qualifications

College Degree

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.