Associate, Sales Support

Philip Morris International(1 year ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeMedior$103,062 - $137,766 (estimated)Sales

About this role

An Associate, Sales Support provides virtual customer support for SAP store products, handling inbound live chat and ticket inquiries and demonstrating products to potential customers via conference calls. The role involves resolving and logging post-sale requests, escalating issues, and coordinating with internal and external parties while supporting APJ hours.

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Required Skills

Technical Support
Customer Service
E-commerce
Software
Hardware
Communication
Product Demo
Troubleshooting
Excel
JavaScript

+4 more

Qualifications

Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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