Associate Service Desk Analyst
PTC
About this role
An Associate Service Desk Analyst provides frontline technical support to employees through phone, chat, and ticketing systems. This role is responsible for triaging and resolving user issues, monitoring critical systems, escalating incidents to appropriate teams, and ensuring a positive support experience.
Skills
Qualifications
About PTC
ptc.comPTC accelerates digital transformation with a new generation of technology that powers the ways you engineer, manufacture, and service your physical products.
Recent company news
MarketBeatPTC Inc. $PTC Shares Sold by Swiss National Bank
3 hours ago
StockStory2 Reasons to Like PTC and 1 to Stay Skeptical
2 days ago
TrefisPTC Therapeutics (+8.9%): FDA Leadership Change Spurs Sector-Wide Rally
2 days ago
MarketBeat26,193 Shares in PTC Inc. $PTC Acquired by Magnetar Financial LLC
4 hours ago
PR NewswirePTC FlexPLM to Strengthen SPG Company's Licensed Product Operations
1 month ago
About PTC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PTC.
Salary
$40k – $45k
per year