Ciena

Associate Technical Support CPO

Ciena(6 days ago)

HybridFull TimeMedior$83,122 - $110,528 (estimated)Technical Support
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About this role

Ciena seeks a Technical Support Engineer to provide remote and on-site support for its optical networking products, including troubleshooting and resolving technical issues related to DWDM/OTN technology. The role involves working on a shift basis, often outside regular hours, and requires global travel as needed.

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Required Skills

  • DWDM
  • OTN
  • Fiber Optic
  • Troubleshooting
  • Support
  • Networking
  • Lab Research
  • Alarms Analysis
  • Customer Service
  • Problem Solving
Ciena

About Ciena

ciena.com

Ciena is a global leader in optical and routing systems, services, and automation software.

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