Ciena

Associate, Global Technical Support

Ciena(6 days ago)

HybridFull TimeJunior$76,032 - $100,484 (estimated)Technical Support
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About this role

Ciena is seeking an Associate in Global Technical Support to assist customers in maintaining high-performance, adaptive networks. The role involves diagnosing complex issues, collaborating with teams, and supporting networking technologies in a fast-paced, customer-focused environment.

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Required Skills

  • Networking
  • Linux
  • Troubleshooting
  • Optical Technologies
  • Customer Support
  • Network Diagnosis
  • Automation
  • TCP/IP
  • Case Management
  • Network Operations
Ciena

About Ciena

ciena.com

Ciena is a global leader in optical and routing systems, services, and automation software.

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