Drata
As an Associate Technical Support Engineer at Drata, you will serve as a key member of the Customer Support team, providing Tier 1 and Tier 2 technical assistance to users of the compliance automation platform. This entry-level position involves collaborating with Engineering and Product teams to resolve platform issues, manage ticket lifecycles, and enhance customer experiences through clear communication and problem-solving. You will work in a fast-paced startup environment to uphold high standards of service while developing deep technical expertise in SaaS infrastructure.
Headquarters
San Francisco, California, United States
Company Size
201-500 employees
Founded
2020
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Drata.
495% above the average for this role