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© All Rights Reserved. ApplyBlast.com
Mimecast North America, Inc.
Mimecast is seeking a highly motivated Associate Technical Support Engineer to join its global support team and provide first-line technical support to customers using Mimecast products. The role involves promptly responding to customer queries, troubleshooting technical issues via phone and email, and resolving problems by analyzing symptoms and implementing solutions. The position requires maintaining a professional attitude while documenting interactions and contributing to knowledge base resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mimecast North America, Inc..