Associate/Senior Associate, Customer Experience

Headout LI(22 days ago)

RemoteFull TimeJunior$34,443 - $47,021 (estimated)Customer Experience

About this role

An Associate, Customer Experience at Headout is part of the agile customer operations team at a fast-growing, profitable travel marketplace. This remote-first role (open across India) supports Headout’s mission to make it easy and delightful for guests to access real-life experiences. The position is focused on maintaining high standards of customer satisfaction within a scale-oriented operations environment.

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Required Skills

Service Oriented
Multitasking
Communication
Continuous Improvement
Detail Oriented
English Fluency
Organization
Forward Thinking
Flexibility
Shift Work

+3 more

About Headout LI

headout.com

Headout is an online marketplace for tours, attractions, events and experiences that helps travelers and locals discover and book curated activities worldwide. The platform aggregates expert‑led tours, landmark tickets, shows and local experiences, offering instant mobile tickets, last‑minute availability and discounted prices. Headout partners with local operators to provide streamlined bookings and skip‑the‑line options across many destinations. Users choose Headout for convenient, mobile-first booking and a wide selection of curated experiences at competitive prices.