Customer Experience Specialist (French & English speaker - Fully remote)
Too Good To Go(19 days ago)
About this role
A bilingual Customer Experience Specialist at Too Good To Go represents the brand to users and partners in Canada, supporting the company’s mission to reduce food waste. The role is part of the Toronto-based Canada team for the marketplace app and contributes to building customer advocacy and sustainable behaviour at scale.
Required Skills
- Bilingual
- Customer Service
- Account Management
- CRM
- Zendesk
- Salesforce
- Email Support
- Chat Support
- Phone Support
- Social Media
+4 more
About Too Good To Go
toogoodtogo.comToo Good To Go is a mobile marketplace that connects consumers with local restaurants, bakeries, cafes and grocery stores to buy surplus unsold food at a discount, helping prevent perfectly good food from going to waste. Through its app users purchase “Magic Bags” or surprise bundles of surplus items while businesses monetize excess stock and lower disposal costs. Built around a mission to fight food waste, the platform emphasizes sustainability, local partnerships and community impact and operates across multiple countries. Merchants get an easy, low‑friction channel to reduce waste and recover value, while customers get affordable meals and a simple way to act sustainably.
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