AVP Collections - Loss Mitigation

The AVP Collections - Loss Mitigation oversees the day-to-day operations of the collections and loss mitigation staff, managing delinquent loans, repossessions, and foreclosures to maximize recovery. This leadership role involves coaching and developing team members, ensuring compliance with regulations, and maintaining high service standards within a regional call center environment. The position requires managing performance metrics, handling escalated issues, and collaborating with executive leadership to support organizational goals.