AVP, Delivery Partnerships

Braze(13 days ago)

HybridFull TimeDirector$255,000 - $270,000Delivery

About this role

The AVP, Delivery at Braze is the senior leader responsible for the global strategy, execution, and performance of Braze’s delivery ecosystem, overseeing Delivery Partner Account Management and Partner Success. The role drives partner-led service models at scale to ensure consistent, high-quality customer outcomes and business growth. It partners cross-functionally with CX, Sales, and Partner COE to elevate partner capability, improve CPSAT, and align delivery with go-to-market objectives.

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Required Skills

Delivery Strategy
Partner Management
CPSAT Improvement
Enablement
People Leadership
Cross-Functional Collaboration
Operational Excellence
Services Economics
Business Development
Executive Communication

About Braze

braze.com

Braze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.