AVP, Stars Improvement (CAHPS/HOS)
Humana(2 months ago)
About this role
The AVP, Stars CAHPS & HOS Improvement and Operations will oversee the implementation and continuous improvement of the CAHPS and HOS initiatives as part of the CMS Stars Program, focusing on enhancing member experience and satisfaction while ensuring compliance with regulatory requirements. This role involves collaborating with leaders across the company to drive strategies aimed at improving CAHPS and HOS scores and clinical outcomes based on market and business needs.
Required Skills
- CAHPS
- HOS
- Data Analysis
- Project Management
- Team Leadership
Qualifications
- Bachelor’s Degree
About Humana
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