AVP, Survey Strategy and Behavioral Insights
Alignment Health
About this role
The Assistant Vice President, Survey Strategy and Behavioral Insights leads efforts to optimize member experience outcomes for Medicare Advantage surveys such as CAHPS, HOS, and NPS. The role develops and implements strategies grounded in behavioral science to increase survey response rates and improve member engagement. The position provides insights to senior leadership and integrates survey findings across the organization to drive measurable improvements in member satisfaction and outcomes.
Skills
Qualifications
About Alignment Health
alignmenthealth.comN/A
Recent company news
Yahoo FinanceAlignment Health Plan Named a 2026 Best Insurance Company for Medicare Advantage Across All Its Markets by U.S. News & World Report
Oct 22, 2025
mx.advfn.comAlignment Health Empowers 8.3M Medicare-Eligible Adults with More Value, Access and Flexibility Through Its 2023 Medicare Advantage Plans
1 week ago
GlobeNewswireAlignment Health Plan and Intermountain Health Launch
Oct 14, 2025
Modern HealthcareJPM 2026: Alignment Healthcare plans Medicare Advantage expansion
Jan 14, 2026
Quiver QuantitativeAlignment Health Plan and Intermountain Health Launch New 5-Star Medicare Advantage Plan with $0 Premiums in Clark County, Nevada
Oct 14, 2025
About Alignment Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Alignment Health.
Salary
$150k – $225k
per year
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