AVP, Survey Strategy and Behavioral Insights
Alignment Health(3 months ago)
About this role
The Assistant Vice President, Survey Strategy and Behavioral Insights leads efforts to optimize member experience outcomes for Medicare Advantage surveys such as CAHPS, HOS, and NPS. The role develops and implements strategies grounded in behavioral science to increase survey response rates and improve member engagement. The position provides insights to senior leadership and integrates survey findings across the organization to drive measurable improvements in member satisfaction and outcomes.
Required Skills
- Survey Design
- Behavioral Science
- Data Analysis
- Member Engagement
- Survey Methodology
- Communication
- Stakeholder Collaboration
- Dashboarding
- Regulatory Compliance
- Problem Solving
Qualifications
- Bachelor's Degree
- MBA
- Master’s Degree (Public Health/Behavioral Science/Psychology)
- PhD (Preferred)
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