AXS _Contact Center Representative I

AXS(5 days ago)

OnsiteFull TimeTrainee$18,000 - $18,000Customer Support

About this role

AXS is looking for a Customer Care Representative to handle incoming customer inquiries, invoice questions, and complaints via phone. The role involves providing professional and courteous service while managing multiple communication channels and using specialized software tools. It is a full-time position based in Frisco, TX or Scottsdale, AZ, focused on supporting fans and clients with their event-related needs.

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Required Skills

Customer Support
Phone Support
CRM
Communication
Active Listening
Multitasking
Problem Solving
Software Tools
Quality Assurance

Qualifications

High School Diploma

About AXS

axs.com

AXS is a ticketing and event-technology company that provides online and mobile ticket sales, access-control systems, and event-management tools for venues, promoters, and fans. Its platform includes digital ticketing (AXS Mobile ID), analytics and marketing tools, and an official resale marketplace to help venues boost revenue while keeping entry secure and paperless. AXS partners with arenas, theaters, and promoters to power ticket distribution, on-site entry, and fan engagement.

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