AXS _Contact Center Representative I
AXS
About this role
AXS is seeking a Customer Care Representative to provide support through phone interactions, handling inquiries, invoicing, and complaints. The role focuses on maintaining a professional image and ensuring a positive customer experience. This position offers opportunities to work in a dynamic environment dedicated to improving fan and client experiences in the entertainment industry.
Skills
Qualifications
About AXS
axs.comAXS is a ticketing and event-technology company that provides online and mobile ticket sales, access-control systems, and event-management tools for venues, promoters, and fans. Its platform includes digital ticketing (AXS Mobile ID), analytics and marketing tools, and an official resale marketplace to help venues boost revenue while keeping entry secure and paperless. AXS partners with arenas, theaters, and promoters to power ticket distribution, on-site entry, and fan engagement.
Recent company news
Music Business WorldwideJulie Lamb promoted to Chief Talent Officer at AEG’s AXS; Jason Boxer upped to Chief Financial Officer
2 weeks ago
TicketNewsAXS Promotes Julie Lamb to Chief Talent Officer, Jason Boxer to CFO
2 weeks ago
Business WireAXS Announces Promotions of Julie Lamb to Chief Talent Officer and Jason Boxer to Chief Financial Officer
2 weeks ago
Billboard‘Denied Entry’: Ticket Giant AXS Sues Company It Says ‘Spoofed’ Concert Tickets & Burned Fans
Jan 15, 2026
TechStock²AXS leadership reshuffle: Julie Lamb made chief talent officer, Jason Boxer promoted to CFO
2 weeks ago
About AXS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for AXS.
Salary
$18k
per year