AXS _Contact Center Representative I

AEG Worldwide

5 days ago

2.9 on Glassdoor

Dallas, TX

Onsite

Full Time

Junior

0 applicants

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About this role

AXS is seeking a Customer Care Representative to join their team in Frisco, TX and Scottsdale, AZ. The role involves answering phones to respond to general customer inquiries, invoice questions, and customer complaints while projecting a professional company image through phone interaction.

Skills

Qualifications

High school diplomaTwo years plus previous experience in a customer support roleStrong phone and verbal communication skills along with active listeningFamiliarity with CRM, Workforce systems and practicesCustomer focus and adaptability to different personality types

About AEG Worldwide

aegworldwide.com

AEG (Anschutz Entertainment Group) is a global sports and live-entertainment company that owns and operates venues, produces concerts and events, manages sports properties, develops real estate and entertainment districts, and runs ticketing and global partnerships. Serving more than 100 million guests a year, its divisions span facilities, music, sports, real estate, partnerships and ticketing. AEG aims to set industry trends and create unforgettable experiences that "give the world reason to cheer."