Backup Care Specialist
Care.com(1 month ago)
About this role
The Backup Care Fulfillment Specialist at Care.com serves as a liaison between members and contracted network providers to arrange backup care for children, dependents, or adult loved ones. The role is based in Dallas and operates in a hybrid environment with specified weekday shifts; member and provider interactions are conducted via phone and email. The position supports Care.com's mission to connect families with high-quality care services.
Required Skills
- Call Center
- Child Care
- Verbal Skills
- Written Skills
- Detail Orientation
- Analytical Skills
- Organizational Skills
- Time Management
- Active Listening
- Interpersonal Skills
+11 more
About Care.com
care.comCare.com is an online marketplace that connects families with caregivers — including babysitters, nannies, tutors, pet sitters, senior caregivers, and housekeepers. The platform offers searchable local provider profiles with reviews and optional background checks, plus employer services such as HomePay for nanny payroll and tax support. It also features job listings, resources, and tools to simplify hiring and managing in‑home care. Care.com’s mission is to make it easier for families to find better care, operating across multiple countries to serve both care seekers and providers.
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