Backup Care Specialist
Care.com(20 days ago)
About this role
The Backup Care Specialist at Care.com provides customer service support for clients with backup care needs for their children, dependents, or adult loved ones. This role involves assessing client needs, explaining the backup care program, and managing client interactions across various communication channels.
Required Skills
- Customer Service
- Problem Solving
- Communication
- Time Management
Qualifications
- Associate's Degree
- Bachelor's Degree
About Care.com
care.comCare.com is an online marketplace that connects families with caregivers — including babysitters, nannies, tutors, pet sitters, senior caregivers, and housekeepers. The platform offers searchable local provider profiles with reviews and optional background checks, plus employer services such as HomePay for nanny payroll and tax support. It also features job listings, resources, and tools to simplify hiring and managing in‑home care. Care.com’s mission is to make it easier for families to find better care, operating across multiple countries to serve both care seekers and providers.
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