Customer Care & Community Management Specialists
Mecca
About this role
Customer Care Specialist and Community Management Specialist positions at MECCA Brands support customers across Australia and New Zealand from the Richmond Support Centre. These full-time roles operate on a 50% hybrid model with a consistent weekly roster including one weekend shift. The positions include a three-week induction starting April 7, 2026 and focus on delivering MECCA’s customer-first experience across phone, email, live chat and social media channels.
Skills
About Mecca
mecca.comShop the MECCA Australia range of curated makeup, skincare, fragrance, hair & body. Plus, complimentary samples & free shipping on orders over $25.
Recent company news
KFORThe Spotlight is a dream come true for new co-host, Mecca Rayne
6 days ago
Human Rights WatchSaudi Arabia: Migrant Workers in Mecca Arrested for Demanding Unpaid Wages
Nov 6, 2025
Human Resources DirectorMecca faces backlash over lack of diversity at Sydney Rhode launch
2 weeks ago
Fast CompanyCopenhagen wants to cement itself as a sustainable fashion mecca
1 month ago
Bold Journey MagazineAn Inspired Chat with Mecca Williams-Muhammad of Los Angeles, CA
Sep 16, 2025
About Mecca
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mecca.
Salary
$60k – $80k
per year