Customer Care & Community Management Specialists
Mecca(25 days ago)
About this role
Customer Care Specialist and Community Management Specialist positions at MECCA Brands support customers across Australia and New Zealand from the Richmond Support Centre. These full-time roles operate on a 50% hybrid model with a consistent weekly roster including one weekend shift. The positions include a three-week induction starting April 7, 2026 and focus on delivering MECCA’s customer-first experience across phone, email, live chat and social media channels.
Required Skills
- Customer Experience
- Phone Support
- Email Support
- Live Chat
- Empathy
- Problem Solving
- Written Communication
- Microsoft Office
- CRM
- ERP
+2 more
About Mecca
mecca.comShop the MECCA Australia range of curated makeup, skincare, fragrance, hair & body. Plus, complimentary samples & free shipping on orders over $25.
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