Parts Canada
The Bilingual Call Center Representative communicates with customers via phone, live chat, and email to assist with ordering, resolve order and shipping issues, and focus on customer retention and satisfaction. The role involves handling complex inquiries, identifying sales opportunities, and collaborating with warehouse and sales teams while meeting call center metrics.
Parts Canada is a wholesale distributor of powersports parts, accessories, and apparel, serving dealers across Canada. The company offers products across categories including drag, street, off-road, ATV, snow, and bicycle, with brands like Alpinestars featured in their catalogue. Based in Calgary, AB, Parts Canada also supports dealers through a dealer locator, supplier catalogues, and sponsored events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Parts Canada.
Parts Canada didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role
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